Privacy Policy

OnSite Home Inspections(“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit chooseonsite.com or interact with our services, how we use that information, and your rights and choices.

Information we collect

We collect information you provide directly to us — including your name, email, phone number, property address, and any details you include in messages — when you fill out our contact or scheduling forms. We also collect basic technical information automatically, such as IP address, browser type, device type, referring page, and pages visited.

How we use information

We use the information you provide to respond to inquiries, schedule and deliver inspections, send you reports and follow-up communications, improve our website and services, and comply with legal obligations.

SMS / text messaging

When you provide your phone number and submit one of our contact or scheduling forms, you opt in to receive recurring SMS text messages from OnSite Home Inspections. These messages relate to scheduling, confirming, and following up on your home inspection appointment, as well as occasional marketing and sales messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance.

Mobile opt-in information and the phone numbers we collect for SMS are never shared or sold to third parties or affiliates for their marketing purposes. We use them only to communicate with you about your inspection and our services. Carrier message and data rates may apply, and carriers are not liable for delayed or undelivered messages.

Cookies and tracking

We use cookies and similar technologies to remember your preferences (such as accessibility settings), measure site performance, and understand how visitors use our site. You can decline non-essential cookies via the cookie banner that appears on your first visit, or disable cookies in your browser settings.

Third-party services

We use a small number of third-party services to operate this site, including Vercel for hosting, Google Analytics for traffic measurement, Google Maps for location embedding, and NiceJob for review collection and display. Each of these services has its own privacy practices.

Data retention

We retain inquiry and inspection records for as long as necessary to provide service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your personal information at any time.

Your rights

You can request access to the information we hold about you, request corrections or deletion, and opt out of marketing communications. Contact us using the email below to exercise these rights.

Contact

For privacy-related questions, email brian@chooseonsite.com or call (801) 770-2301.